Refund and Return Policy

Return and Refunds

Please don't send your products back to the shipping address shown on the shipping package. Please send an email to info@damiensaber.com stating the reason for the return address and please attach the order number.

Return a product

If you need a refund, you should return the product and send the return receipt to info@damiensaber.com
When the package is received, we will inspect the products, and we will arrange the refund within 1-2 working days.

Time limit for return

We only support return and refund requests initiated within 7 days (including weekends) of package receipt. Please check whether the products are in good condition as soon as possible after receiving them.

Defective Product

We stand by our product. If you receive a defective or damaged product, please send us an email with a detailed video and clear photos to info@damiensaber.com. We will reissue a new replacement parts as soon as possible.

Wrong Product or Missing Product

We will pay for the shipping fee and resend the order with the correct product.

DamienSaber will replace(at DamienSaber's expense) faulty products during the warranty period but products damaged by human factors are excluded. A replacement resumes the warranty period left of the original order.

Order number of purchases made through the DamienSaber Official Website.

Sales invoice or order confirmation email that clearly shows the description of the product, its price and sales channel.

Please note that more than one type of proof of purchase may be required to process a warranty claim (such as receipt of money transfer and confirmation of address item was originally shipped to).

Order Cancellation

We only accept cancellations within 24 hours of placing your order. Send an email to info@damiensaber.com to cancel your order. Once it is determined that the order has not been shipped, you'll get a complete refund.
Orders cannot be cancelled after 24 hours.