DAMIENSABER HELP CENTER

Lightsabers information

If you are looking to use your lightsaber for dueling, DamienSaber lightsabers are high-quality enough for dueling and capable of withstanding heavy dueling, but not recommended for full-contact duelling.

During the machining process, some lightsabers may develop sharp edges. Before any contact dueling (as with any type of dueling), we recommend wearing proper safety protection for your hands, face and body. This includes but is not limited to: gloves, body armor, face masks, and helmets.

Always take the proper safety measures before dueling of any kind. DamienSaber is not responsible for any injuries that result from saber play, combat choreography or dueling.

Download method:
Search "Xeno Configurator" in the APP Store, or use the download link:
https://play.google.com/store/apps/details?id=com.xeno.configurator

DamienSaber focuses on providing high-quality light sabers that would qualify for either cosplay purposes or dueling. Every DamienSaber custom lighsaber is from our own largest lightsaber manufacturer, with our own complete saber production line, including a CNC workshop (for producing our metal saber hilts), a PCB workshop (for producing our saber soundboards), a soldering workshop(for all wiring and electronics assembly) and an installation workshop(for assembling the completed products). So we provide best price lightsaber with trusted quality and accurate after service for all customers choose DamienSaber official website. Browse through our website to check out the various features of our lightsabers.

Please take it easy. Every lightsaber has 1 year warranty. Remember to shoot a detailed video of the issue and send to info@damiensaber.com Our technical department will analyze your video and give a feedback with solution.

7 versions. Baselit version has got baselit 4 sound fonts, baselit 9 sound fonts, baselit 12 sound fonts(also named XRGB) and baselit 16 sound fonts( also named XRGB3.0); Xenopixel version has got Xenopixel V2 and XENO3.0; proffie2.2

RGB/XRGB lightsaber, also called baselit saber or smooth swing lightsaber, is a basic version saber containing 4 sound fonts(meeting for low price requirements), 9 sound fonts(which will not be produced while sold out) ,12 sound fonts (which is also named RGBX) and the newest baselit version called XRGB3.0(supporting bluetooth connectivity).

DamienSaber Xneopixel lightsaber, has different special visual and sound effects in the hilt and the blade, which is built with complex electronics composed of bright flexible neopixel LED strips running along the length of the blade, and features ordinary RGB color changing customization. Compared to the standard RGB lightsaber, Xenopixel lightsaber has premium soundboard with smooth swing, 34 premium sounds, Flash on Clash, lasting batteries and visual effects. Coz the above differences, it costs a lot more to build or buy than your baselit lightsaber.

XRGB3.0 and XENO3.0

You can directly choose the blade length on the product page as you like. If there aren't multi choice of length, we will deliver with a 92cm/36" lightsaber by default. If you need other length, such as 72cm/28",82cm/32", please leave a message on the order page, and we will deliver the blade according to the length that you marked.
In addition, the xenopixel lightsaber is equipped with a pixel blade, and the baselit lightsaber is equipped with a baselit blade.

The batteries need to be fully charged for four hours in-between uses. Typically, the battery life is roughly two hours. The reason for the slow charge is because the charger only has a 5V and 0.5A output. Do not use a power source that is over 1A and 5V to charge your lightsaber!!!

Of course, the color of the lightsaber blade in the product page is only for shown. In fact, our lightsaber supports infinite color changing and fast color changing, you can change any color as you like.

Yes, most of our sabers are compatible with each other to be able to make a double bladed saber. If not, contact our customer service or online chat to speak out your requirement, we will try our best to solve your needs.

A lightsaber blade is a brilliant part of a lightsaber, which made from polycarbonate, and generally about 72cm/82cm/92cm length and 2mm/3mm thickness, extending out of the emitter section when the lightsaber is activated and recedes when the lightsaber is deactivated. All of our lightsabers whether baselit, Xenopixel and proffie come equipped with a removeable and replaceable blade.

Yes, we offer complete empty hilts and empty lightsaber hilts VHC parts for you to custom your own lightsaber.

The lightsaber hilt, also called as the saber's handle,is the basic and all encompassing part of a lightsaber. It contains a combinatio handgrip, blade emitter, button parts, lightsaber kits and pommels.

Every single lightsaber that you purchase from our website will come with a lightsaber hilt and a blade. But you can also buy sperate empty hilt without blade and core for futher customization.

At DamienSaber official website, we always love to be as accommodating as we can. Very glad to receive your message and share with us what you have come up with. If it is possible to be achieved, you can be assued that we will do it for you.

The prices of sabers mainly vary from hilt design and versions, depending on their available features by versions, complexity of technology involved, appearance of hilts, length or thickness of blades, etc. Please check out our website further to get an idea about the prices of our lightsabers.

Lightsaber blade plugs, also called safety plugs, which are designed to be installed in your handles in place of a blade. Plugs will give the hilt a cool look with the blade removed and help to prevent shining a high powered LED directly into yours or someone else's eyes. Check out Damiensaber Blade Plugs here.

Every DamienSaber custom lightsaber is covered by a one-year limited warranty against any form of manufacturing defects. In the unlikely event your saber has an issue, simply drop us a message or send email to info@damiensaber.com and our customer service team will be with you soon.

They are the same version, the newest XRGB3.0 version with 16 sound fonts and bluetooth connectivity. XRGB3.0 +SD, which has got extra SD card with 34 sound fonts.

FOC - Flash on Clash is a visual effect where the lightsaber blade color briefly changes to a different color upon impact.

Orders

Please inform us within 24hr to cancel your order.Orders cannot be cancelled after 24hrs.

Contact with our customer service team info@damiensaber.com to check whether you can change or not. And if ok, you should pay the price difference. If the item is shipped, we can not modify.

Once payment has been accepted, your order will be marked as
Unfulfilled, meaning it is going through the fabrication process on through being prepped to ship. Once it has shipped, the status will change to Fulfilled and you will be emailed with tracking information.

All tax are not included in the price. You need to handle and pay customs duties yourself. DamienSaber do not charge relevant fees or pay on behalf of fees.
Due to the customer failed to clear customs and pay tax in time, the package was returned by customs and we will have the right not reissue it and not refund.

This website is protected with SSL (secure socket layer) encryption, the highest standard in Internet security.

Shipping

We keep it simple.Shipping will be automatically calculated prior to submitting your payment information. Add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their specific prices.Then we will arrange to ship your order shortly after we receive payment from you.

Normally Damiensaber Team need 1 to 3 working days to process the order, and when your item is dispatched it normally takes 3 to 7 working days for delivery. Once your item has been shipped, we will send a notice email to you together a tracking number. If you are in a remote area, it requires up to 14 working days. You will receive a shipment confirmation when your order has shipped and tracking information within 24-48 hours of shipment. If you need a more definitive time for shipping, kindly email us at info@damiensaber.com and we can tell you more specifically when a particular lightsaber you are ordering will ship out.

Check your items in your order have shipped already. If your order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delived”, please contact our customer service for assistance at info@damiensaber.com. If your item is missing from the shipment, also contact info@damiensaber.com for assistance with ease.

Payments & Returns

At DamienSaber, available payment methods accepted:

Paypal and Credit.